(0)
  • No products in the cart.

Consultant FAQ

Frequently Asked Questions

Why is DESERT DIAMONDS different?

People represent our brand because they love our classic, timeless and modern fine jewelry that appeals to a wide range of customers.   The quality of workmanship is first class; we offer a life-time guarantee on our premium Diamond Simulants and our price tag does not make our customers flinch, instead of one piece they often treat themselves to more!

Our Consultants often say “This business is different!” Yes, they’re right! It’s more than jewelry, it’s the personalized service that we offer our Consultants and build their knowledge and confidence to work independently as a Jewelry Consultant.   Our mission is to Motivate, Inspire and provides an Opportunity to make a difference in your life!

We offer a generous commission on sales in the industry of 25%! There is no expense of stocking and storing inventory and to top that our best sellers are $60 and under.

Sit back and let us deliver direct to your customers in our beautiful packaging.


What makes Desert Diamonds Jewelry a trailblazer?

We encourage our Consultants to be bold and confident. We know with our 100% support we will continue to Motivate, Inspire, and give them the Opportunity to succeed!

Say YES and join us today!


How do I become a Consultant?

It’s easy! Complete your Desert Diamonds Consultant Application that will be emailed to you and agree to the terms & conditions. DD Global Ltd will need to verify and confirm your appointment by email.

This will also confirm your Start-up Kit of US$299. Your Payment will be easily made via Pay-Pal (this method accepts credit/debit card or bank transfer). Sooner than you know, you’ll be open for business!

*Note – in the near future you will be able to complete the Application form and order your Essentials “Classic” Start-up Kit online.


How do I pay for my Essential Startup Kit?

The Consultant will be issued with a Pay-Pal invoice and can make their payment of USD$299 (plus handling charges) for the Essentials “Classics” Startup Kit by either credit/debit or Bank transfer. More details are provided in the Application form that you will be required to complete.


What do I receive in my Essential Classics Startup Kit?

You will receive 12 pieces of our best-selling Classic & Modern Jewelry in Sterling Silver with Rhodium Plating, promotional materials, accessories & gift packaging. DD Global has the right to change product subject to availability at the time of your order.


How much is the investment to get started?

You can start your business with as little as US$299, which includes everything you need to succeed. By purchasing your Essentials “Classic” Start-up Kit you are ready to start selling immediately. You may take orders by showing your customers your Essentials “Classics” or sell the samples and replenish your stock at any time. The retail value of your sample Jewelry is estimated at US$830.00, a very attractive return on your one off investment.

No ongoing investment! No quotas! No Risk! Potential to earn great sales commission selling a fabulous Jewelry brand!


How much can I earn?

We offer a generous commission on sales in the industry of 25%!  You will also receive referrals from our Head-Office and our Website which are from existing and new customers expanding your earning potential.

Your income potential is endless. You decide how much you want to work and how much you want to make!  You can also earn additional income from our fabulous “refer a friend” incentive (US$50 product credit given on your next order).   You will be receiving generous sparkling perks at different order levels you achieve too!

Receive generous Sparkling perks for Free!

  • Order US$ 300 and receive a Classic Pair of our best-selling Solitaire earrings
  • Order US$ 500 and receive a Classic Pair of our best-selling Solitaire Earrings and Pendant to match!
  • Order US$ 800 and receive a Classic Solitaire Ring
  • Order US$ 1000 and receive a Classic Earrings, Pendant & Solitaire Ring

*free product provided will be subject to availability


Can I select my own Sparkling Perk?

YES! You may choose a gorgeous Sterling Silver Jewelry Product to the same Retail Value as the product selected for the order level above. Or you may select any value item and pay the difference.


Is there any reward for referring a friend to become a Consultant?

YES! We encourage you to share this fantastic business opportunity with your family, friends and network! For every successful sign-on that you refer to DD Global Ltd, you will receive a US$50.00 product credit off your next order.


What Selling Opportunities can I use?

Get paid to share what you love to wear through relaxed Desert Diamonds Sparkler Parties with friends, 1-on-1 or social media.

In today’s selling world, so many selling and marketing channels are now available in which to reach your customers.   E-tail (electronic retailing) social media suite for email campaigns, Facebook posts, Instagram and Blogging are all ways in which you can reach your customers in a powerful way. One-on-one or in home shows…endless ways to sell!

The key in the following scenarios is to make it a fun & enjoyable experience within an informal atmosphere, so your guests are comfortable and not pressured to shop.   But once they see the Desert Diamonds you are wearing and sparkling in, it will certainly sell itself!

Jewelry Parties – are the lifeline of this business and the best way to maximize your earning potential. Each Party can lead to future bookings which increase your business success.   Whilst you only have a sample selection of products, you can access our Website or order our Desert Diamonds Product Catalog to show your guests. The key is 6 to 10 ladies, to ensure you have a captive audience. Make it a relaxed and fun coffee morning or an evening with “Sparkles & Bubbles” where by the ladies can try on the samples, browse the Jewelry catalog or visit our Desert Diamonds Website and you can place their orders directly online!

Mobile Parties – take the party anywhere and everywhere while earning great commission. Give your guests a one-of-a-kind shopping experience with our exclusive jewelry. Even when you travel to see family and friends in their home towns or meeting new people on a vacation, take the jewelry with you in its compact and secure Jewelry Travel Roll! If you are working, take the jewelry to your office and show colleagues over coffee and lunch breaks!   If you are a member of a sports or social club, pack your jewelry travel roll and introduce to the members!   Plenty of channels in which to market and sell!

Online Parties – Online Parties are just as fun. Your family or Friends can host a Sparkles & Bubbles party right from their living room. Provide your guests with the information of our Website for them to browse our Online Shop and create their own wish list to order directly through you! Alternatively your family and friends can shop from the comfort of their own home by sharing products or special offers directly through Social Media and via messenger. It’s easy and hassle free. Everyone wins!

Social Media – Use social media to share with your friends and earn extra cash! Social selling is today’s buzz and it fits our jewelry perfectly: easy to show, easy to ship and your customers will be thrilled to receive the best.

Exclusive Service – With an insight to your customers personal jewelry requirements, shopping has never been easier for them.   Offer them a private viewing in a location convenient for them. Treat them like a VIP and suggest Jewelry to fit their styles! Or maybe they are gift shopping for loved ones; our Classic best sellers are a perfect suggestion for the gift category.


How do I pay for my orders?

  • Set up a Pay-Pal account to enable easy payment via credit card of bank transfer.
  • Collect full payment from your customer for their order placed.
  • Advise DD Global Ltd of the product code and details to process your order.
  • DD Global Ltd will issue you a Pay-Pal Invoice for the order amount due less the 25% commission on net RRP. (Please take into consideration any pay-pal fee, bank fee or exchange rate when transferring money)


How do I get paid my commission on orders placed?

One of the great perks of Desert Diamonds Jewelry is being paid your 25% sales commission once your customer has paid full amount upfront for their order! No need to wait for commission to be calculated on a monthly basis by DD Global Ltd, it is instant once the customer has paid you!

Desert Diamonds Jewelry has two different product lines and the following payment methods apply:

Standard Sterling Silver Jewelry – This is Jewelry made with a mold with no variation to design. Standard ring sizes are 52, 54 & 56.   For Tennis Bracelets different lengths are available and price will vary.

Payment Guidelines:

  1. Consultant must collect full payment upfront from Customer to secure this order.
  2. Consultant must send full payment via Pay-Pal (less the 25% sales comm) to DD Global Ltd for the customer order to be processed.
  3. Consultant must email ddglobaltd@gmail.com the Jewelry order.
  4. Once order is ready to ship, you will be notified by email and the shipping address will be requested. The Consultant has the option to have the shipment sent to own address or direct to the customer.

*As a Consultant you may have your own payment arrangement between you and your customer. I.e. if it is a family member or friend, you may prefer to only request 50% upfront or full payment on delivery. However, to secure the order with DD Global Ltd and have it processed, we must receive the full payment upfront less the Consultants 25% sales comm.  

Example of Sale & Payment procedure below:

 

 

Customer orders 109-AG Stud Earring – US$100

 

 

 

Consultant receives full payment of US$100 from customer

 

Consultant sends net $75 via PayPal to DDG (which is less the $25 sales comm) to DDG. Consultant can refer to Retail Price List

 

DDG processes customer order and ships directly to Consultant or Customer

 

*Consultant to advise shipping address

 

*Consultant will receive a (RRP) Recommended Retail Price list to work with and this will also state the 25% commission that you will earn on each product type sold.   Pricing is in THB; however you will have the ability to automatically convert to your currency.

Bespoke Jewelry – This is Jewelry made with no mold (custom handmade) in Gold, Platinum or Sterling Silver.   A quotation must be provided by DD Global Ltd for the Consultant to present to the Customer for confirmation of order.

Payment Guidelines:

  1. Consultant must collect full payment upfront from Customer to secure this order.
  2. Consultant must send full payment via Pay-Pal (less the 25% sales comm) to DD Global Ltd for the customer order to be processed.
  3. Consultant must email ddglobaltd@gmail.com the Jewelry order.
  4. Once order is ready to ship, you will be notified by email and the shipping address will be requested. The Consultant has the option to have the shipment sent to own address or direct to the customer.

*As bespoke pieces are unique and made to customers specification, it is strongly suggested that you collect full payment upfront (non-refundable). Or if it applies to family, friend or a loyal customer you may wish only to collect a 50% upfront (non-refundable) deposit and balance on delivery.   However, to secure the order with DD Global Ltd and have it processed, we must receive the full payment upfront less the Consultants 25% sales comm.  


Can I modify or cancel a personal or customer order?

Consultants will have (2) two days in which to modify or cancel a customer Standard Silver or Bespoke order from the time that the payment has been received. A full refund will apply less the 25% sales comm and PayPal fees.


How do i submit my orders?

With our simple order form, you can enter individual orders, supply orders and parties and email to ddgloballtd@gmail.com.   Our friendly operations team will assist you directly with your order, lead-time & delivery.


Can Jewelry orders be made directly online through Desert Diamonds Jewelry Website?

YES! Shortly you will be able to process ALL orders online!

See the scenarios below for both the Consultant and Customer.

  • Consultants will have the option to place their personal or customer’s orders online. At the checkout (payment section) you will need to enter your Consultant Promo Code assigned by DD Global Ltd. This will ensure you receive “free shipping” via Registered Mail and your 25% sales commission which will be automatically deducted from the payment.
  • Customers will also have the option to place their orders directly online. You must provide them with your Consultant Promo Code to ensure they receive their “free shipping”. The customer will make their payment in full for their order and DD Global Ltd will pay the Consultant 25% sales commission directly back to the Consultant once the payment has cleared into DD Global Ltd bank account.
Do I handle deliveries?

With Desert Diamonds Jewelry there are no deliveries to make! Orders are shipped DIRECTLY to your Host or individual customers if they choose. For personal orders, they will be shipped directly to you.


How do you ship my orders?

DD Global Ltd offers ***Free World-Wide Shipping via Registered Mail***   Please allow 5 to 10 working days dependent on your location.

Need it faster?

If you need to expedite your order more quickly, we offer shipping upgrades to Fed Ex Courier.   DD Global Ltd will contribute US$12 towards this shipping method. Payment balance must be paid in advance prior to shipment being dispatched. You may give your customer this option and decide to pass on this additional charge dependent on the value of their order.

Tip: Your order’s shipment date is dependent on the item with the longest lead time. If your items have different lead items, place multiple orders to receive some items faster.


What support do i receive to set up my business?

Our professional Desert Diamonds team will provide you with 100% support, resources, training and expertise. Your contact details will be listed on our website and we will provide also guidelines to setting up your Social Media DD accounts so you will be set up from the word go!


What kind of ongoing support does Desert Diamonds offer?

We are here to do the heavy lifting so you can focus on selling! You set the goals, we help you reach them. Our Head Office team provides regular contact via email or call to address any questions you may have or offer support and advise in areas that you wish to build knowledge in. We will also connect you with other Consultants near your area to develop relationships with them. We will keep you informed of new product launches or any specials that we may have on offer!  We operate like a small family business and are warm & supportive as we wish to help your business succeed.


From the buyers point of view?

If someone purchases an item from the Consultant, do they pay via PayPal to the Consultant or Company?

  • Customer would pay the Company directly for the full website retail amount.

Does the Consultant issue the Customer with a PayPal invoice?

  • The Company will issue the PayPal invoice direct to the customer.
  • The Consultant would need to advise the Company of the Customer name, email address, product name and price.
  • Customer would pay for order in full in the nominated currency of their preference.  i.e. if in Australia they can pay AUD.
  • The Company will pay the Consultant the 25% Sales Commission in full via PayPal in the nominated currency of their preference.
  • Note – The Website Retail Pricing is in THB and all other currencies are LIVE and linked to the THB for exchange.   For example if the product price is THB 100 and the Customer wishes to pay in AUD they will convert the price using the online currency convertor in the shop and pay the AUD amount stated.

Does the Consultant or Customer have to incur the PayPal fee?

  • The Company will absorb the PayPal fee for both the Customer order payment and the Consultant 25% sales commission.   The Consultant will receive full 25% sales commission based on the Web Retail pricing.

Can the Customer pay cash, direct deposit or PayPal family and friends direct to the Consultant?

  • The Customer has the option to pay the Consultant for full payment in cash upfront to process the order.
  • Consultant would send the Customer’s order payment to the Company via PayPal.
  • The amount to transfer is 75% of full retail sales price, the 25% held back is the Consultants sales commission.

Can the Customer pay in any currency?

  • Yes they can pay in the currency of the country they reside in.   If your customer is in another country, for example family in friends in England, they can pay in GBP.

Is the buyer protected if the item goes missing or is damaged in the post?

  • In our standard shipping practice, our Consultants and Customers do not take out shipping insurance against missing or damaged product in transit.  We have an excellent record of shipments being received in a timely and secure manner.  We ensure our Jewelry is packed well to avoid any damage.
  • If the Customer has a high value invoice, they are advised to pay for insurance and ship their invoice via Fed Ex.  The Company will quote the price to the Customer for their approval.
  • The insurance price will be dependent on the value of the invoice.
  • It the customer chooses this option they will receive US$12 towards their Fed Ex charge and must pay the difference due and the insurance charge too.

Usually if a person pays via PayPal, they are only protected if the person that they pay is the person that sends the item…..

  • It is advised for personal orders that the Consultant pays via PayPal and for Customers they pay the Company directly.
  • If the Customer pays full cash payment to the Consultant, then the Consultant transfers the payment of 75% of the full retail value.

Would there be any tax implications for the Consultant on the commission that they earn?

  • As per our Consultant Agreement it states….  “As an independent contractor, the Consultant is solely liable for all income taxes and self-employment taxes that are required by all federal, state, and local laws”.    
  • Starting off your business, your earnings would be minimal and no tax would be required if you have not met the minimum tax threshold. It would be seen more as a “hobby income” to start until your business picks up.  Do seek advice on this, but initially you are testing the waters…
  • Should you start to earn higher level of commission on a regular basis or invest in more stock as a Distributor (different model purchasing product at wholesale price – minimum investment of USD1500 applies) you would then need to seek advice on registering your business and complying with tax regulations in your country.
  • For example in Australia – Sole traders. The taxfree threshold is $18,200 for individuals. A sole trader business structure is taxed as part of your own personal income – you are required to pay income tax at individual income rates. 


What are the Jewelry Guarantees?

OUR JEWELRY GUARANTEE

Our Simulants Guarantee

The simulants used in Desert Diamonds – What Women Want® jewelry are guaranteed for a lifetime to retain their radiance, and will be replaced for discoloration or loss of brilliance under normal wear.

 

Manufacturing guarantee

Desert Diamonds – What Women Want® jewelry product is guaranteed against defects due to original workmanship for 60 days from the date of the original purchase. If another jeweler undertakes the repair of the Product, this guarantee will be void.

The guarantee provides coverage for defects in manufacturing only (based upon DD Global Ltd or, the Distributor’s inspection and sole determination).

Jewelry product covered by our guarantee will be repaired and returned to the customer free of charge. If it is determined that the item cannot be repaired, a replacement or product credit will be provided.

Conditions:

All shipping costs to return product to DD Global Ltd and/or to the Jewelry Consultant, as well as any import duties and taxes incurred for repair items shall be borne by the customer.

Desert Diamonds Jewelry Consultants and /or DD Global Ltd is not liable for any loss or damage of goods whilst in transit.

Items damaged due to customer negligence will not be accepted for exchange or credit but can be repaired by DD Global Ltd (a charge applies and return shipping is at the customer’s expense.   Items showing evidence of additional workmanship from other jewelers (engraving, alterations, ring resizing, etc.) are not covered by the manufacturing guarantee.

Hear What Our Distributors Have to Say

preloader